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Team tab

Team membership controls who can sign in to the account and view or manage its agents. All members of an account share the same level of access — there are no role-based permission distinctions within an account.

Everyone with access is listed here.

Team members table

Section titled “Team members table”

Each row shows:

  • Name – the user’s display name.
  • Email – the address the user signs in with.
  • Job title – the user’s job title. Shown only when the account purpose is not personal.
  • Joined – when the user first joined the account.

The table is scoped to the current account.

Managing access

Section titled “Managing access”

To invite a new member, go to Account settings → Invites.

Member removal is not available directly from the Team tab. If your account uses single sign-on (SSO), remove the user from your identity provider — their access to Prefactor will end when their SSO session expires. If your account does not use SSO, contact Prefactor support to remove a user.

When a member is removed, any API tokens they created remain active until manually revoked. To review and revoke their tokens, go to Account › API tokens tab.

Section titled “Related”